NNg User Experience (UX) Certification Program

UI / UX Design Certificate

Advance your career by learning tech skills to enhance user experience for websites and applications. This five-day workshop delivers immersive training that you can apply immediately to improve the end-user's experience.

To Earn UX Certification from the Nielsen Norman Group you must complete all five days of the workshop. Nielsen Norman Group will send emails to completers with links to access certification exams online at a discounted rate (total $250, a savings of $150). Earning a UX certificate validates your expertise to colleagues, clients, managers and job interviewers.

Nielsen Norman Group is a leading voice in the user-experience field, with a client list featuring Fortune 500 companies and government agencies.

Certification Program Information  

October 26, 27,
November 8, 9 and 10, 2017

9:00 am - 4:30 pm
University of Arkansas Global Campus Rogers

Arkansas residents


Out-of-state residents


Certification exam fees not included in workshop registration.

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October 26

Focusing on user experience (UX) can differentiate a company from its competitors. In this course, we give you a thorough overview of the user experience field and its many components. You will learn the importance of a user-centered design process and the benefit of incorporating UX activities at every stage of a project.

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October 27

Human-Computer Interaction (HCI) integrates concepts and methods from computer science, design, and psychology to build interfaces that are accessible, easy to use, and efficient. In this course, you will learn about many of the findings from HCI research, which uses controlled experiments to reach conclusions.

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November 8

To design useful, transformational products we must understand the perspectives of the people whose experience we are shaping. In this course, you will learn how to identify pain points through as-is scenario mapping. Connect these pain points with existing insights and research to define an actionable problem statement --needs statement-- that focuses on your deliverable's goal.

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November 9

Watching users try to accomplish tasks on your site is the most effective and efficient way to uncover usability problems. This course will empower you to conduct quick and cheap usability tests throughout the project lifecycle, without having to set up an official lab. Learn the benefits of traditional user testing techniques and online testing tools. You will learn how to facilitate sessions, develop test plans, analyze data, and present the findings.

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November 10

Agile development processes, such as Scrum, have challenged UX professionals to adapt. In this course, you will learn how to apply Lean UX principles and methodologies within Agile environments and effectively work with teams.

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Suggested Prerequisites

  • 1 to 3 years of UX or product design
  • Actively working on or starting an IT design team
  • Be familiar with Agile development


Technology Requirements

You are encouraged to bring a laptop or other device for note taking.

Benefits and Outcomes

  • Access to industry-leading resources and professionals in the field of UX.
  • Help your company build better, more user-centric products that have a tangible impact on the bottom-line.
  • NN/g UX certification is achieved by completing all five courses and passing an exam for each course. Completing all five courses is highly encouraged. UX Certification shows prospective clients, employers, managers, and colleagues your dedication to the field, as well as your expanding knowledge of it.
  • Career pathways - Foundation for transitioning into UX as a career within your organization or with another company. The wide range of opportunities upon completion include:
    • Jr. Designer
    • Graphic Designer
    • UX Developer
    • UX Designer
    • Product Designer
  • Educational Pathways - This UX certification is intended for expert-level practitioners seeking to differentiate their skills. Upon successful completion of this certification, participants can pursue a UX Master Certification (UXMC), which recognizes practitioners whose extensive training achievement covers a broad range of topics. The five courses for UX certification will count towards the 15-course requirement for UXMC.