Medical Administrative Assistant

Medical administrative assistants primarily work in doctor’s offices, clinics, outpatient settings, hospitals, and other healthcare settings. Medical administrative assistants, medical secretaries, and medical records clerks are all positions in great demand. The growth and the complexity of the U.S. healthcare system have resulted in a substantial increase in the need for qualified medical administrative assistants.

This program covers information on the medical assisting profession, interpersonal skills, medical ethics and law, medical terminology, basics of insurance billing and coding, telephone techniques, scheduling appointments, medical records management and management of practice finances. This program prepares learners to function effectively in many of the administrative and clerical positions in the healthcare industry. The content provides learners a well-rounded introduction to medical administration that delivers the skills learners require to obtain an administrative medical assistant position or advance within their current healthcare career.

^$1,299

Online Self-paced

Access / Completion Time:
6 Months / 350 Hours

e-Textbooks are included

REGISTER

Technology Requirements

Course Access Information

Accessing Your Course

The process to finalize your enrollment into a class is not automated. Within 24 business hours you will receive an email with further information about how to access and begin your class. Please note that access to begin your class will be delayed if you register for a class on a weekend, a holiday, at the start of a U of A academic semester, when the U of A is closed for inclement weather, or when the U of A is closed for approx. 2 weeks over winter break.

---

CCI Contact Information

info@edu2.com

888-574-6218

Learning Objectives

After completing this program, learners will be able to:

• Provide an overview of the healthcare industry and expectations for a healthcare professional
• Understand the role of the medical administrative assistant
• Describe the history of medicine, medicine and the law, medical malpractice, medical ethics, and medical practice specialties
• Understand ethical and legal issues, fraud abuse, and compliance
• Employ office and patient communication techniques, conduct appointment scheduling and general office duties
• Employ technology in the healthcare environment
• Employ basic terminology used in the medical office
• Assist with medical records management, confidentiality of the medical record, initiating a medical record for a new client and filing reports in the medical record
• Implement HIPAA procedures and adhere to the patient bill of rights and confidentiality
• Understand financial and practice management
• Understand health insurance coverage, and billing and coding procedures
• Understand professional fees, billing and collecting procedures, accounting systems and credit arrangements
• Perform medical accounting, financial statements, cost analysis, and budgets for the medical practice
• Understand the fundamentals of specimen collection, laboratory safety and federal and state regulations
• Assist with medical emergencies

National Certification

After completing this program, learners will have the option to take the leading national/industry-recognized certification exams essential to entry-level employment in this fast-growing field.

Clinical Externship / Hands-on Training / Practicum

Although not a requirement, once participants complete the program, they have the ability to participate in a volunteer clinical externship/ hands-on training/ practicum with an organization in their area so as to practice the skills necessary to perform the job requirements of a professional in this field. Participants will also be assisted with completing a resume and/or other requirements necessary to work in this field.

Note: Additional documentation including health records, immunizations, drug-screening, criminal background checks, etc. may be required by the externship facility.