Medical Administrative Assistant
Medical administrative assistants primarily work in doctor’s offices, clinics, outpatient settings, hospitals, and other healthcare settings. Medical administrative assistants, medical secretaries, and medical records clerks are all positions in great demand. The growth and the complexity of the U.S. healthcare system have resulted in a substantial increase in the need for qualified medical administrative assistants.
This program covers information on the medical assisting profession, interpersonal skills, medical ethics and law, medical terminology, basics of insurance billing and coding, telephone techniques, scheduling appointments, medical records management and management of practice finances. This program prepares learners to function effectively in many of the administrative and clerical positions in the healthcare industry. The content provides learners a well-rounded introduction to medical administration that delivers the skills learners require to obtain an administrative medical assistant position or advance within their current healthcare career.
Access / Completion Time:
6 Months / 350 Hours
e-Textbooks are included
Full Payment & Registration
Payment Plan & Registration
The U of A does not offer payment plans. However, CCI offers payment plans with 30% down. If you are interested in setting up a payment plan, please contact:
After completing this program, learners will be able to:
- Provide an overview of the healthcare industry and expectations for a healthcare professional
- Understand the role of the medical administrative assistant
- Describe the history of medicine, medicine and the law, medical malpractice, medical ethics, and medical practice specialties
- Understand ethical and legal issues, fraud abuse, and compliance
- Employ office and patient communication techniques, conduct appointment scheduling and general office duties
- Employ technology in the healthcare environment
- Employ basic terminology used in the medical office
- Assist with medical records management, confidentiality of the medical record, initiating a medical record for a new client and filing reports in the medical record
- Implement HIPAA procedures and adhere to the patient bill of rights and confidentiality
- Understand financial and practice management
- Understand health insurance coverage, and billing and coding procedures
- Understand professional fees, billing and collecting procedures, accounting systems and credit arrangements
- Perform medical accounting, financial statements, cost analysis, and budgets for the medical practice
- Understand the fundamentals of specimen collection, laboratory safety and federal and state regulations
- Assist with medical emergencies
After completing this program, learners will have the option to take the leading national/industry-recognized certification exams essential to entry-level employment in this fast-growing field.
National Healthcareer Association (NHA) Certified Medical Administrative Assistant (CMAA)
National Workforce Career Association (NWCA) Medical Administrative Assistant Certification (MAAC)
Clinical Externship / Hands-on Training / Practicum
Although not a requirement, once participants complete the program, they have the ability to participate in a volunteer clinical externship/ hands-on training/ practicum with an organization in their area so as to practice the skills necessary to perform the job requirements of a professional in this field. Participants will also be assisted with completing a resume and/or other requirements necessary to work in this field.
Note: Additional documentation including health records, immunizations, drug-screening, criminal background checks, etc. may be required by the externship facility.