Emotional Intelligence (EQ) in the Workplace

Customer Service Training

Gaining Emotional Intelligence is a crucial skill in today’s workplace. Learn to interact, communicate, collaborate, resolve conflict, and achieve greater success by understanding more about yourself and others.


  • Overview of common assessments (DISC, Myers-Briggs, Birkman, Strengths Finder)
  • Understanding the tools that assessments and Emotional Intelligence provide
  • DISC Assessment
  • Utilizing Assessment Results
    • Your Company Culture
    • Your Supervisor
    • Your Team
    • Yourself


David Miller
Life Incorporated Enterprises


November 2, 2018

8:30 am - 4:30 pm


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