Emotional Intelligence (EQ) in the Workplace

Customer Service Training


Gaining Emotional Intelligence is a crucial skill in today’s workplace. Learn to interact, communicate, collaborate, resolve conflict, and achieve greater success by understanding more about yourself and others.

Objectives

  • Overview of common assessments (DISC, Myers-Briggs, Birkman, Strengths Finder)
  • Understanding the tools that assessments and Emotional Intelligence provide
  • Complete a DISC assessment
  • Utilize assessment results to gain more understanding of:
    • Your Company Culture
    • Your Supervisor
    • Your Team
    • Yourself

David Miller

INSTRUCTOR

David Miller
President
Life Incorporated Enterprises



The University of Arkansas Global Campus is recognized by SHRM to offer Professional Development Credits for the SHRM-CP or SHRM-SCP
The University of Arkansas Global Campus is recognized by SHRM to offer 5.5 Professional Development Credit for the SHRM-CP or SHRM-SCP.

$299


November 2, 2018

8:30 am - 4:30 pm


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