Free Webinar Series

Free Webinar Series

U of A Professional and Workforce Development is pleased to offer these 1 hour webinars at no cost to all interested participants. Registration is required and additional information will be provided via email in advance of the course date.

Emotional Intelligence and Leading Through Fear 

Emotional intelligence in the workplace can provide significant benefits and further develop your career, in addition to creating better relationships and promoting a positive work environment. Learn the components of emotional intelligence and specifically how to navigate feelings of fear in the workplace.

Learning Objectives

  • Gain an insight into emotional intelligence, what it is and how you can use it
  • Explore ways to advance personal emotional intelligence
  • Recognize the impact of fear in the workplace and how to effectively respond to those emotions

Online / Live Stream

November 18, 2021

12:00 noon - 1:00 pm

Photo of Denise Thomas

Denise Thomas
Arkansas World Trade Center

Trauma Informed Care for Medical Professionals

A vastly underrecognized area of health care is the role trauma plays in people's relationship to their providers. Potentially treatable patients can fall through the cracks because they do not trust their practitioners to know how to work with the histories of suffering that continue to live in their bodies. People frequently avoid seeking health care, many times until it is too late, due to past trauma and a fear of not being heard or being re-traumatized in the course of seeking care. Providing trauma-informed care for patients is essential in creating an environment where patients will continue seeking the medical care they need rather than not returning until the condition becomes significantly more serious.

This session will help medical professionals understand what trauma is and how it affects people; identify the signs and symptoms of trauma; know how to respond to trauma in a patient; use core principles of care to avoid retraumatizing a patient. Participants will receive a list of resources to deepen their understanding of what trauma is and how to help patients heal from it.

Learning Objectives

  • Understanding trauma and how it can affect people.
  • Identifying signs and symptoms of trauma in patients.
  • Knowing how to respond to trauma in a patient.
    • Understanding your own response to the patient’s trauma.
  • Use core principles of care to avoid re-traumatizing patients.

Online / Live Stream

February 24, 2022

11:30 am - 12:30 pm

Photo of Cynthia Hrdlichka

Cynthia Hrdlichka,
M.Ed., M.S., LAC, CCTP
Mental Heath Counselor
Inner Brilliance Counseling, LLC