Administrative Assistant Program

Two women sitting at a table and looking at a laptop screen

Prepare for a new career as an Administrative Assistant. This hybrid course delivers learning in both online and face-to-face environments, providing both hands-on training and flexible study times for working adults.

Gain essential, basic computer application skills, and learn how to perform routine clerical and administrative functions. These include drafting business correspondence, scheduling appointments, organizing and maintaining paper and electronic files, providing information to callers, delivering exceptional customer service, developing presentations, and utilizing word processing and database management software.

  • Attend an Orientation Session at the Global Campus in Rogers and begin with the soft skill courses.
  • Learn the basics of five Microsoft Office applications and gain confidence in the workplace.
  • Computer skills classes will be taught in-person at the Global Campus in Rogers by expert and experienced instructors.
  • Finally, you will gain important tips regarding resume writing and interviewing for jobs and an advisor will be available to assist you in your new job search.

9-Week Program


Online and Face-to-face

Tuesday evenings
6:00 pm - 9:00 pm

Jan 22 - Mar 19, 2019


Apr 16 - Jun 18, 2019


Discount Information
Refund Policy

Need a student loan?

Scholarship Information

This program is an approved Eligible Training Program in this Local Workforce Investment Area. Scholarships, which include full funding, to attend this training program are available for eligible individuals, who meet certain criteria, as part of the Workforce Innovation and Opportunity Act (WIOA).

Examples of eligible individuals who may seek WIOA funding include, but are not limited to, adults, displaced workers and youth ages 16-24. To determine eligibility, contact the Arkansas Workforce Center in Fayetteville at 479-521-5730. Participants should let the Arkansas Workforce Center know of their interest in this program and scholarship funding.

Soft Skills

  • Communication
  • Business Writing and Record Keeping
  • Presentations
  • Customer Service Fundamentals
  • Advanced Customer Service
  • Specialty Courses

Computer Skills

  • Microsoft Windows 10 and Microsoft Outlook
  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Excel
  • Microsoft Access
  • Week 1, August 21
    Orientation Session and begin soft skills courses
    Location: Online

  • Week 2, August 28
    Continue soft skills courses
    Location: Online

  • Week 3, September 4
    Continue soft skills courses
    Location: Online

  • Week 4, September 11
    Microsoft Windows 10 and Microsoft Outlook
    Location: Global Campus Fayetteville

  • Week 5, September 18
    Microsoft Word
    Location: Global Campus Fayetteville

  • Week 6, September 25
    Microsoft PowerPoint
    Location: Global Campus Fayetteville

  • Week 7, October 2
    Microsoft Excel
    Location: Global Campus Fayetteville

  • Week 8, October 9
    Microsoft Access
    Location: Global Campus Fayetteville

  • Week 9, October 16
    Resume Writing and Job Interview Skills
    Introduction to Academic and Career Advisor
    Program Wrap Up
    Location: Global Campus Fayetteville

People interested in pursuing job opportunities like office administrative assistants, business office assistants, or clerical and support staff. Current office workers can gain confidence by enhancing their skills. Participants should already have the following computer skills: using a mouse and keyboard, opening and closing files, turning on/off computer equipment, sending and receiving email, and navigating the Internet.